I don't usually leave reviews but must say not only is this cozy blanket scarf of great quality and generous in size, but comparable to my higher end scarves. The seller is outstanding as well! I didn't think my scarf had arrived and he answered my questions quickly and followed up with me to confirm I was satisfied! I was quite impressed and will buy more from Fenti as Christmas gifts!!
October 29, 2016
Wow! Je l'adore! Belle qualitu00e9, doux, u00e9pais et chaud. La description de l'article u00e9tait exacte. Vraiment u00e0 la hauteur de mes attentes :)
December 22, 2017
I have this one in brown and it isn't shedding at all. I bought it from a different seller. This one from Fenti is a big disappointment as it sheds profusely. Had fist-full of fringes and fringes were uneven in length. I had to sew around the edges.
October 25, 2016
It's very soft and cozy, colours as nice as on the picture, I wish will be a little longer at the back , Only complaint, it does shed a lot, I don't know if washing will help ? so for that reason I'm Not sure if I want to keep it.
October 18, 2017
Sooooo soft and warm!! It's very versatile in that it's able to be used as a shawl, a scarf, a blanket, etc. Will be perfect for winter!
September 11, 2017
The delivery was fast! It just took 2 days after I made the purchase. The scarf is exactly what I expected-- comfy and stylish. It's very good for the winter season and Im looking forward to wearing it this year. Xoxo
March 4, 2016
Love this cozy scarf! It did have a smell but I threw it in the dryer NO HEAT with a dryer sheet for 10 minutes. Once out of the packaging the smell dissipates. The ends are cut on an angle, which you can sort of see in the picture but this makes it hang more naturally. The ends are not squared off.
December 3, 2015
This product looks amazing and even better than the picture. It is so soft, warm and comfy I would buy another one again in a heartbeat. Also, it shipped really fast.
Questions about Order Placing:
Do I need to pay the sales tax?
No, there is no sales tax on our site.
What are the accepted payment methods?
We accept Credit Cards (only Visa), and Bank Transfer.
Do you accept international orders?
We can ship your order almost anywhere in the world.
Can I pay over the phone?
Sorry, currently we don't accept any payment over phone. Please visit our website to pick your favorite items and finish your payment online.
Is my payment on your site secure?
All online payments are safe and secured. Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
What should I do if I am getting an error when I pay with my credit card?
If you are trying to checkout using credit card as your payment method but receiving an error, please go back and place an order again, your previous orders placed without payment will be canceled within 24 hours. Please check with your credit card company to ensure that your card is available.
What can I do, if I cannot place an order successfully online?
If you encounter this problem, please try the following steps: First, please clear the cookies, restart the browser, turn off Firewall and then try again. Second, if the problem persists, please change another computer or another internet browser, such as Firefox, and then try. Or you can try to login after several hours. Last, if the above steps don’t work, you can contact us.
Questions about Order Processing:
Are all your items in stock?
Generally speaking, all of our items listed on the website are available. But occasionally some items may be out of order due to strong demand. If you pickup an item and pay for it, but for any reason it is not available, we will contact you as quickly as possible, and either suggest you to choose the other similar item or process a promptly refund to your account.
Can I change my order after my credit card is charged?
Please be advised that once an order has been placed and processed, it is difficult to make modification and cancellation. If you want to change your order, please click the button contact us. We shall do our best to accommodate your situation. But once your order has been shipped, the order cannot be changed or canceled.
How can I track my order?
You can check the status of your order at any time by going directly to the links provided by our customer service via email. Please note that you should have the order number and email address to track the order status. We will email the tracking number to you. Please note that carrier's website may not update the records and parcel status in time.
What should I do if my order never arrived?
Be sure that all of your orders have shipped already. If your order displays your package on the tracking website has been sent, and you don't receive it in 2 weeks; please contact customer service for assistance.
Questions about After-Sales:
How do I return a product purchased at this site?
We design our products to bring quality and performance to our customers' active life. We feel the same way about customer service. If you need to return or exchange an item, please contact us directly by email for assistance.
Reserving the Right:
This site reserves the right to make adjustments to the Return & Exchange Policy. Special circumstances may require partnership with corporate business partners. For more information, please contact our customer service.
How long will it take to process the exchange or refund?
Total time is composed of two parts. The first part is the processing time. This is the time from when your request of exchange or refund, plus our processing procedure. The second part is the actual shipping time. This is the time that it takes for the package to be exchanged and redelivered to you.